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Pick-Up & Delivery Information
Pick-Up
Choose from two convenient pick up locations for your orders.
1. Aberdeen production kitchen everyday from 11am to 3pm.
Address: Unit 3, 6th floor, Fullagar Industrial Building, 234 Aberdeen Main road
2. Caine road residential pick-up point from 2pm Monday to Friday and 12pm during the weekends. Please note Caine road location is just a pick-up point.
Caineway Mansion, 128-132 Caine road. Please message when you are downstairs.
Breakfast deliveries
We delivery breakfast Monday to Sunday from 8am. Please note that we don't deliver cakes during this time slot - only breakfast. Please mark in the order notes your preferred delivery time. Ensure a 15-30minutes buffer.
Delivery fees are the same as below.
Celebration cakes and tarts
We deliver everyday from 11am
As our desserts are fragile (being cakes), we have a team of drivers carefully delivering your order fresh every day.
Our delivery fees are as follows:
| Price |
Hong Kong Island |
Kowloon | New Territories |
| Standard delivery | $100 | $120 | $200 |
| Free delivery | Over $650 | Over $650 | Over $1000 |
No delivery service for outlying islands (including Discovery Bay and Ma Wan), the airport, and restricted areas of Hong Kong.
We are doing our best to match your chosen delivery time slot and will share your delivery information with our delivery partner. When the driver arrives at the delivery address, he/she will contact the recipient’s number to pass the delivery at your door. Please note, an additional delivery charge will apply if second delivery is required due to incomplete/incorrect recipient information or absence of recipient at the designated date, time and address.
In the cases of Typhoon Signal No. 8 and above, Black Rainstorm Warning, or other adverse weather conditions, Frenchie Toquee will be closed. Delivery service, store pick-up would have to be rescheduled. We will do our best to accommodate your needs.
Our Banoffee tart is composed of handmade Dulce de Leche (similar to caramel), crunchy hazelnut, fresh banana and cream. Talk about comfort food at its finest.
Tasting suggestions
Our tarts should be stored in the fridge for optimal storage conditions. It is recommended to allow them to sit at room temperature for approximately 10 minutes before consumption to enhance the flavors.
To experience the fullest enjoyment of our homemade pastries, we suggest consuming them within 24 hours of purchase to ensure maximum freshness and flavor.
Availability
Orders must be placed up to one day in advance, with a deadline of 9PM.
For same-day orders, whether for pick-up or delivery, please reach out to us via WhatsApp at 5593 5322 before 12PM.
