Refund policy

You can always contact us for any return question at contact@frenchietoquee.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please take photos showing the condition of the products if you would like to request for a refund/compensation, we will not offer any refund or compensation for products that the damage was not captured in photos.

Refunds

We do not offer refund unless it is proven to be a faulty product/service caused by us. We reserve the rights to make the final decision in case of dispute.

For all refund/exchange matters, please contact contact@frenchietoquee.com as soon as possible.

Unfortunately, we cannot accept returns on sale items or gift cards.