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Our Pick-up & Delivery Information
Delivery & Pick-Up Information
Delivery Fees
As our desserts are fragile (being cakes), we have a team of drivers carefully delivering your order fresh every day. You can be delivered from 7AM to 6PM. Select your preferred time slot on the cart page.
Our delivery fees are as follows:
| Price |
Hong Kong Island |
Kowloon | New Territories |
| Standard delivery | $100 | $120 | $200 |
| Free delivery | Orders over $650 | Orders over $650 | Orders over $1000 |
Pick-Up
Choose from two convenient pick up locations:
1. Aberdeen production kitchen everyday from 10am to 3pm.
Address: Unit 3, 6th floor, Fullagar Industrial Building, 234 Aberdeen Main road
2. Caine road residential pick-up point from 2pm to 8pm Monday to Friday and 12pm to 8pm during the weekends. Please note Caine road location is just a pick-up point.
Caineway Mansion, 128-132 Caine road. Please message when you are downstairs.
No delivery service for outlying islands (including Discovery Bay and Ma Wan), the airport, and restricted areas of Hong Kong.
We are doing our best to match your chosen delivery time slot and will share your delivery information with our delivery partner. When the driver arrives at the delivery address, he/she will contact the recipient’s number to pass the delivery at your door. Please note, an additional delivery charge will apply if second delivery is required due to incomplete/incorrect recipient information or absence of recipient at the designated date, time and address.
In the cases of Typhoon Signal No. 8 and above, Black Rainstorm Warning, or other adverse weather conditions, Frenchie Toquee will be closed. Delivery service, store pick-up would have to be rescheduled. We will do our best to accommodate your needs.
